ANZIIF Telephone Communication Skills Goldseal Workshop

Australian and New Zealand Institute of Insurance and Finance, 2 September 2010

In today’s professional business environment the telephone is used as a key communication tool – they have become a priority to ensure career success.

This program provides participants with useful strategies to ensure they employ a high level of telephone etiquette, and maximise their opportunities when conducting telephone business.

Venue:	The Institute - Training Rooms
Location:	Level 8, 600 Bourke Street, Melbourne VIC
Time:	9.00am
Event Manager:	Rita Truong
Email:	vicbranch@theinstitute.com.au
Phone:	03 9613 7200
Website:	www.theinstitute.com.au

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