ANZIIF Negotiation Skills Goldseal Workshop

Australian and New Zealand Institute of Insurance and Finance, 2 September 2010

This session presents techniques in dealing effectively with obstacles and opposition tactics and negotiating for successful outcomes using integrity, assertive communication styles and the “win-win” philosophy.

Of particular importance to intermediaries, the skill of negotiation can result in more profitable sales results, happier clients, a more confident team and better inter-departmental relationships.

Venue:	The Institute - Training Rooms
Location:	Level 8, 600 Bourke Street, Melbourne VIC
Time:	1.00pm
Event Manager:	Rita Truong
Email:	vicbranch@theinstitute.com.au
Phone:	03 9613 7200
Website:	www.theinstitute.com.au

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