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ANZIIF 'Challenging Conversations' Workshop

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This (Level 2) workshop is designed for those who want to deal more confidently with challenging situations so that the workplace continues to improve as a place where people work well together and achieve desired outcomes.

Participants will develop further confidence engaging in the types of conversations that hold people accountable; build the skills for engaging in potentially tough situations; further employ the critical soft skills that enhance our ability to tackle difficult issues, and develop strategies to engage people in being responsible for performance and behavioural improvement.

Venue: The Institute – Training Rooms
Location: Level 8, 600 Bourke Street, Melbourne VIC
Time: 9.00am
Event Manager: Rita Truong
Email: vicbranch@theinstitute.com.au
Phone: 03 9613 7200
Website: www.theinstitute.com.au

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