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ANZIIF 'Challenging Conversations' Workshop

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This workshop will teach you how to turn a challenging conversation into a productive GROW conversation. You will learn a simple 6-step process that will allow you to engage people around sensitive matters that we often hope will just ‘go away’ or resolve itself – which rarely occurs.

Outcomes of this program include a practical framework for engaging in a challenging conversation, enhanced efficiency in getting the real message across, develop strategies to engage people in being responsible for performance and behavioural improvement.

Venue: The Institute – Training Rooms
Location: Level 5, 51-57 Pitt Street, Sydney NSW
Time: 9.00am
Event Manager: Jacqueline Leech
Email: nswbranch@theinstitute.com.au
Phone: 02 9247 1141
Website: www.theinstitute.com.au

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