This workshop will teach participants how to engage in the difficult conversations that they need to have with staff, colleagues and business partners. Learn how to initiate these uncomfortable & sometimes confronting discussions, without turning it towards conflict.
Brian Buchanan, Director Human Capital International will cover the practical skills for engaging in challenging conversations; give you the ability to resolve difficult issues; teach you how to get the real message across and how to engage people in being responsible for performance and behavioural improvement.
| Venue: | The Institute – Training Rooms |
| Location: | Level 8, 600 Bourke street, Melbourne VIC |
| Time: | 9.00am |
| Event Manager: | Rita Truong |
| Email: | vicbranch@theinstitute.com.au |
| Phone: | 03 9613 7200 |
| Website: | www.theinstitute.com.au |
| Download: | Brochure |
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