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ANZIIF Challenging Conversations Workshop

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This workshop will teach participants how to engage in the difficult conversations that they need to have with staff, colleagues and business partners. Learn how to initiate these uncomfortable & sometimes confronting discussions, without turning it towards conflict.

Brian Buchanan, Director Human Capital International will cover the practical skills for engaging in challenging conversations; give you the ability to resolve difficult issues; teach you how to get the real message across and how to engage people in being responsible for performance and behavioural improvement.

Venue: The Institute – Training Rooms
Location: Level 8, 600 Bourke street, Melbourne VIC
Time: 9.00am
Event Manager: Rita Truong
Email: vicbranch@theinstitute.com.au
Phone: 03 9613 7200
Website: www.theinstitute.com.au
Download: Brochure

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