The Banking Ombudsman’s office has seen a great deal of change over the past year. It faces the key challenge of dealing effectively with a fast growing number of cases. On the other hand, it has seen opportunities such as the requirement for all financial service providers to join an approved dispute resolution scheme.
Hear Deborah Battell, Banking Ombudsman examine how the scheme has evolved over the past year and how she has gone about effecting change.
| Venue: | Wellesley Club |
| Location: | 2-8 Maginnity Street, Wellington NZ |
| Time: | 12.30-2.00pm |
| Event Manager: | Finsia Events |
| Email: | k.bracken@finsia.com |
| Phone: | 64 4473 5069 |
| Website: | www.finsia.com |
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