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FINSIA 'Update from the Banking Ombudsman – Deborah Battell' Leadership Series

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The Banking Ombudsman’s office has seen a great deal of change over the past year. It faces the key challenge of dealing effectively with a fast growing number of cases. On the other hand, it has seen opportunities such as the requirement for all financial service providers to join an approved dispute resolution scheme.

Hear Deborah Battell, Banking Ombudsman examine how the scheme has evolved over the past year and how she has gone about effecting change.

Venue: Wellesley Club
Location: 2-8 Maginnity Street, Wellington NZ
Time: 12.30-2.00pm
Event Manager: Finsia Events
Email: k.bracken@finsia.com
Phone: 64 4473 5069
Website: www.finsia.com

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