ANZIIF 'Challenging Conversations' Workshop

Australian and New Zealand Institute of Insurance and Finance, 30 April 2010

This workshop will teach you how to turn a challenging conversation into a productive GROW conversation. You will learn a simple 6-step process that will allow you to engage people around sensitive matters that we often hope will just ‘go away’ or resolve itself – which rarely occurs.

Guest presenter is Brian Buchanan, Director Human Capital International.

Venue:	Tattersalls Club
Location:	215 Queen Street, Brisbane QLD
Time:	9.00am
Event Manager:	Jacqueline Leech
Email:	qldbranch@theinstitute.com.au
Phone:	02 9247 1141
Website:	http://www.theinstitute.com.au

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