Skip to content
20 May 2013
Ansvar CEO Andrew Moon has denied rumours the Melbourne-based company is losing business and has staffing issues.
He says the company is experiencing change, but retention rates remain the same.
Mr Moon acknowledged that the company has lost staff in recent times, but said this is due to strategic changes made in the past 18 months, such as the decision to exit personal lines.
“Actions speak louder than words,” he told insuranceNEWS.com.au. “Our retention rates are the same despite massive premium increases.”
He says feedback from brokers is positive and that Ansvar is “growing up”.
“Feedback I get directly is that it’s nice to see Ansvar coming of age,” he said. “We’re showing some backbone; we know what business we want to underwrite.
“We were a soft touch – we’re not any more.”
Mr Moon says the company asked brokers for their perceptions of Ansvar. “They said, ‘You’re perceived as nice’. This is lovely but not commercial; I want us to be regarded as professional.
“The essence is to maintain culture, vision and values in a professional way.”
ACS (NZ) Ltd, the former Ansvar NZ, asked its policyholders last week to vote on a contingency scheme for settling ongoing earthquake-related claims should the company’s financial position deteriorate.
The scheme will go ahead after a 95% vote in favour by claimants.
15 May 2013
Do you have excellent customer service skills, experience in the administration field and have general insurance knowledge? Then we are looking for you!
8 May 2013
Extremely strong aggregating brand I Warm referrals I Manage existing relationships
6 May 2013
Full-time position I Great team environment I Bring your knowledge and skills to a company who values expertise
29 April 2013
Our consumer and business services team is based in Seven Hills and processes business across all states. We are currently seeking an experienced Account Executive to help service an existing portfolio of business.
29 April 2013
An exciting opportunity exists to join Willis at the Sydney practice as an Account Manager, providing risk management and insurance advice to a broad range of insolvency practitioner clients.
23 April 2013
We are seeking a dynamic individual to lead a team of 170+ employees, delivering exceptional claims services to a range of customers nationally, while maintaining a focus on service standards, efficiency and effectiveness.